About

A phone line, not a fleet of trucks

Every call answered, and put straight through to a licensed local HVAC company.

What Austin AC Service is, plainly

Austin AC Service is a phone line and a website, not a fleet of trucks. When your system quits, the hardest part is often finding someone who answers. Austin AC Service answers every call, day or night, and puts you straight through to a licensed, locally owned HVAC company in the Austin area.

That company does the work. Its technician comes to your home, diagnoses the problem, gives you a price before starting, and does the repair or installation. You deal with them and pay them directly. The call and the connection cost you nothing. The companies we connect callers with may pay us for referrals.

Homeowner on the phone in a bright living room — Say in a sentence what your system is doing. That is all it takes to be put through.

How we choose the companies we connect you with

An active Texas license. Every HVAC company we put calls through to holds an active air conditioning and refrigeration contractor license with the Texas Department of Licensing and Regulation.
Locally owned. We look for owner-run Austin-area companies with a record of good work, not national call centers.
Price before work. The company diagnoses and quotes before any work starts.

You can always check a license yourself at tdlr.texas.gov, and you are always free to get a second opinion.

Why the website reads the way it does

The pages on this site are written to help Austin homeowners understand their systems, whether or not they ever call: what usually fails, what a fair repair looks like, how Austin Energy rebates work, and what to ask before signing for a new system. A homeowner who understands the options is hard to oversell.

Technician checking an outdoor unit — The technician who comes out works for the licensed company you are put through to.

Need help with your system?

The line is answered around the clock. You will be put through to a licensed local HVAC company.

Call (737) 378-9016