John 3:16

I believe the unbelievable, I receive the impossible, because it's doable. Jesse Duplantis

(737) 378-9016Call
Front porch of an Austin home in the evening with the porch light on

Contact Austin AC Service

Call any hour of any day, or send the short form below and a local heating and cooling company calls you back.

Call (737) 378-9016 How the call works

Ask for a call back

Prefer not to call right now? Send this short form and an independent local HVAC company calls you back. For an urgent problem, calling (737) 378-9016 is faster.

Your details go only to the independent local company that will call you back. They are not sold. See the Privacy Policy.

Or call (737) 378-9016

One number for air conditioning and heating across the Austin area. Free to call, answered 24/7, and the quickest way to get help.

Call (737) 378-9016

An automated assistant asks whether it is a cooling or heating problem, takes your name, callback number, city or ZIP and a short description, then puts you through to an independent, licensed HVAC company that serves your area. If that company cannot pick up, it gets your details to call you back.

Homeowner talking on the phone in a bright living room

Before you call

Have your ZIP code ready and a sentence about what the system is doing. If it is safe to do so, glance at the thermostat setting and the breaker panel first; the AC repair page lists the safe checks. If you smell gas, leave the house and call your gas company or 911 from outside before anything else.

Hand adjusting a wall thermostat on a cold winter day

How this line works: Austin AC Service is a free phone line, not an HVAC company. It does not repair, install, quote or schedule work and holds no license. Calls are transferred to independent, locally owned HVAC companies that hold Texas air conditioning and refrigeration contractor licenses. Those companies may pay Austin AC Service a referral fee. You never pay the line. How it works.

Common questions

Can I send a form instead of calling?

Yes. Fill in the short form on this page with your name, phone number, city or ZIP code and what you need. Your request is passed to an independent local HVAC company, which calls you back. There is no email address. If the problem is urgent, calling is faster, because the automated assistant can transfer you straight away.

What hours is the line open?

All of them. An automated assistant answers (737) 378-9016 24 hours a day, 7 days a week, including holidays.

I already worked with a company the line connected me to. Who do I contact about the job?

The company itself. It did the work, set the price and billed you, so questions about the job, warranty or invoice go to it. If you have a complaint about a licensed contractor in Texas, you can also file one with the Texas Department of Licensing and Regulation.

Can I visit an office?

No. Austin AC Service has no public office. It is a phone line, and the address is not published.

Call now. It is free

Call the free line any hour. Say whether it is cooling or heating, where you are and what the system is doing, and you are put through to an independent, locally owned HVAC company that diagnoses the problem and quotes its own price.

Call (737) 378-9016

  • Answered 24/7An automated assistant picks up day or night, weekends and holidays.
  • Free to callYou never pay the line. Any price comes from the HVAC company.
  • Licensed local companiesEvery company the line connects callers with holds a Texas ACR contractor license from TDLR.
  • You stay in chargeThe company diagnoses and quotes first. You decide whether to go ahead.