How coverage works
The Austin area is one region for weather and very many separate places for everything else. Heat and freezes hit Kyle and Georgetown the same week. Permits, power companies and housing are a different story from one city to the next.
Austin AC Service does not dispatch anyone and has no local offices. When you call (737) 378-9016, the automated assistant asks for your city or ZIP code and transfers you to an independent, locally owned HVAC company that serves that part of the area and holds a Texas air conditioning and refrigeration contractor license. That company handles the visit, the price and the work. The pages below explain what is particular to each place so you know what to ask.
Cities with their own page
Grouped by county. Some cities cross county lines; they are listed under the county that holds most of the city.
Travis County
South Austin
Bouldin Creek and Travis Heights bungalows to Circle C and Shady Hollow, south of Lady Bird Lake.
Pflugerville
Northeast of Austin, on SH 130 and SH 45 around Lake Pflugerville.
Lakeway
On the south shore of Lake Travis, with hillside homes and long attic duct runs.
Manor
East of Austin on US 290, a small town that has grown into large new subdivisions.
Williamson County
Round Rock
North of Austin along I-35, mostly in Williamson County with a slice in Travis County.
Cedar Park
Northwest of Austin on the edge of the Hill Country, between US 183 and the 183A toll road.
Georgetown
The Williamson County seat, from the historic square to the large retirement communities to the west.
Leander
Among the fastest-growing cities in the country, at the north end of the MetroRail Red Line.
Hutto
East Williamson County on US 79, the Hippo Capital of Texas.
Hays County
Kyle
Hays County along I-35 south of Austin. Grew from about 5,300 people in 2000 to more than 45,000 in 2020.
Buda
Hays County between Austin and Kyle, along I-35 and Onion Creek.
Dripping Springs
Hays County Hill Country west of Austin, from the town center to acreage homes heated by propane or heat pumps.
What changes from city to city
Weather is shared. These three things are not, and each one can change what you pay or what paperwork is involved.
Who supplies your power
Austin Energy serves the City of Austin and some areas around it. Much of the suburbs is served by electric cooperatives or other utilities instead. Rebates come from your own utility, so check the name on your electric bill before you count on one.
Where permits come from
Replacing a heating or cooling system needs a mechanical permit and inspection. Inside Austin that is the City's Development Services Department; each suburb has its own building department. The installing contractor normally pulls it.
What kind of house it is
A 1930s bungalow off South Congress, a 2015 two-story in a new subdivision and a hillside home above Lake Travis need different things from the same equipment. Each area page covers its typical housing.
- Call any hourAn automated assistant answers (737) 378-9016 and asks whether it is about cooling or heating.
- Describe the problemGive your name, a callback number, your city or ZIP and what the system is doing.
- Get put throughThe call goes to an independent, locally owned HVAC company, which hears a short summary before it picks up.
- Deal with them directlyThat company diagnoses, quotes, does the work and is paid by you. If it cannot answer, it gets your details to call back.
How this line works: Austin AC Service is a free phone line, not an HVAC company. It does not repair, install, quote or schedule work and holds no license. Calls are transferred to independent, locally owned HVAC companies that hold Texas air conditioning and refrigeration contractor licenses. Those companies may pay Austin AC Service a referral fee. You never pay the line. How it works.
Services available across the area
AC Repair
Warm air, a unit that hums but will not start, ice on the lines or water in the ceiling. What a proper diagnosis covers and what to ask before a repair.
Emergency AC and Heating Repair
No cooling in a 100-degree week or no heat in a freeze. What counts as an emergency, what is safe to check first, and when to leave the house.
Heating and Furnace Repair
Gas furnaces, heat pumps and emergency heat. Why Austin heating systems fail on the first cold night and what a good technician checks.
AC Installation and Replacement
Repair or replace, sizing by load calculation, the R-454B refrigerant change, permits, and Austin Energy rebates.
HVAC Maintenance and Tune-Ups
A spring cooling check before the heat and a fall heating check before the first freeze, and what a real tune-up includes.
Commercial HVAC
Rooftop units, split systems and server rooms for Austin-area shops, offices, restaurants and churches.
Air Duct Cleaning
When duct cleaning is worth paying for, what the EPA and NADCA say, and how to spot a too-good-to-be-true offer.
HVAC Inspection
Buying or selling a home, the Austin Energy ECAD audit, and what an HVAC inspection looks at that a general home inspection may not.