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Terms of Service

Last updated: September 25, 2026

These terms govern your use of austinacservice.com and the phone line published on it.

What this service is

Austin AC Service is a referral service. When you call or send a request, we answer and connect you with an independent, locally owned heating and air conditioning company serving your area. We do not perform heating or air conditioning work ourselves, and we do not send our own employees to your property.

Your agreement is with the company you hire

The company you are connected with is an independent business. It sets its own prices, diagnoses the problem, gives you any estimate, schedules and performs the work, and is responsible for it. Any warranty, guarantee, payment terms or cancellation policy is between you and that company and should be given to you in writing. We are not a party to that agreement.

No charge to you

There is no charge for calling or for being connected. The companies we connect callers with may compensate us for referrals.

Licensing

Texas licenses air conditioning and refrigeration contractors through the Texas Department of Licensing and Regulation. You can check any company's license at tdlr.texas.gov, and we encourage you to do so before hiring.

Information you give us

When you call or submit a request, we pass the details you provide to the company handling your request so it can contact you. See our Privacy Policy.

Website content

Information on this website, including rebate information, is general guidance. It is not a quote, a guarantee of availability, or professional advice about your specific system. Programs, prices and rules change; confirm current details with the relevant utility, agency or company.

Limitation of liability

To the fullest extent allowed by law, we are not liable for the work, products, pricing or conduct of any independent company you choose to hire, or for indirect or consequential damages arising from use of this website or the phone line.

Emergencies

If there is a risk to anyone's safety, such as a gas smell, fire, carbon monoxide alarm or heat illness, call 911 first.

Governing law

These terms are governed by the laws of the State of Texas.

Contact

Call (737) 378-9016.

Need help with your system?

The line is answered around the clock. You will be put through to a licensed local HVAC company.

Call (737) 378-9016
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